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Help

Placing Your First Order

We're happy to welcome you as a new customer to aBirdsHome.com! Placing an order is easy.

Finding Items

First you will need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of our store. You will also find links to browse lists and more detailed product-specific searches in the left navigation bar of each page. When you find an item that interests you, click the title or name of the item to see its detail page. Here you will find more information about the item.

Adding Items to Your Shopping Cart

If you want to order an item, click the "Add to Shopping Cart" button on the bottom of the detail page. Use the cart's top navigation bar or the "Continue shopping" button to keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the View Cart icon at the bottom of every page of our Web site.

Proceed to Checkout

Take a moment to review all of the items you've placed in your Shopping Cart. When you're ready to place an order for everything in the "Shopping Cart ", click the "View Cart" button. You will be taken to the first page of the order form.

Enter a Shipping Address

Tell us where you would like to ship your order, and let us know if any of the items are to be gifts.

Select a Shipping Method

Consider how quickly you would like to receive your order, and choose a shipping method. Shipping on items that need to be shipped by truck may be higher than the amount on the invoice. If this is the case we will contact you with appropriate amount before we proceed with the order.

Provide Method of Payment

Let us know how you would like to pay for your order. We accept American Express, MasterCard, Visa, A Bird's Home gift certificates, or a check, money order, or cashier's check denominated in U.S. dollars and drawn on a U.S. bank. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes.

Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the Place Your Order button to submit your order. Once you've placed your order, you'll reach a page that reads "We've received your order. Thank you for shopping at aBirdsHome.com!" We will then send you an e-mail message confirming your order. We will send you another e-mail message at the time of shipment.

Our Trusted Partners

aBirdsHome.com has formed marketing alliances with some other stores in the hopes of providing increased selection and better service to customers of both stores. The stores mentioned at left are independently operated Web sites that fulfill your order and provide any customer service required for that order.

Browse Our Trusted Partners

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